Your Questions, Answered

How does pre-ordering work?

When an item is available for pre-order, you can reserve it before it officially launches. We’ll give you a general time estimate for when your order will be delivered. In some cases, special pre-order gifts are included as a thank-you for early support.

How long does delivery take?

For UK deliveries, you can typically expect your order within 3 to 7 business days once it’s been shipped. European deliveries usually take 5 to 14 business days. If you’ve placed a pre-order, your delivery may vary based on the specific timeframe mentioned during checkout.

What payment options are available?

We support a wide range of secure and convenient payment options to enhance your shopping experience, including:

Major Credit & Debit Cards:

Visa, Mastercard, American Express, Discover, Diners Club, Maestro, UnionPay

Digital Wallets:

Apple Pay, Google Pay, Shop Pay

Local Payment Methods:

Bancontact (Belgium), iDEAL (Netherlands)

Where are your products made or sourced from?

We acquire all of our items straight from the Middle East directly from suppliers and only use 100% authentic perfumes.